Contact management software and CRM solution are both interrelated in the way that they both help businesses to organize contacts. However, CRM is much broader in scope when we talk about the level of functionality it offers.

This software enables you to make proper entries for every contact. This contact information includes name, contact number, email address, current company. It helps to organize the contact information in such a way that makes it easy to find the entries again.

This software can offer features such as tracking the customer interactions with the business and some scheduling abilities like the ability to organize clients' meetings in a calendar.

On the other hand, the CRM software combines contact management features with additional functions like managing customer relationships and create a great customer experience. You can also handle every marketing and sales activity using sales automation, email marketing, and pipeline management tools embedded in i