This standard also helps service providers to organize, initiate, execute, control, observe, measure, preserve and develop a better Service Management System. ISO 20000 IT service management in Sri Lanka | for all service industries | internationally accepted | Online Audit | Contact:enquiry@iascertification.com. Call @ +6531591803 or visit our blog https://iasiso-asia.com/LK/iso-20000-certification-in-sri-lanka/